The man technician from Gas Heating Melbourne was standing in the doorway of my lounge room after just having fixed my heater. I had only just gotten to my new apartment for the first time last night. The weather was horrible and I had never felt as cold as I was then. I rushed into my new unit, excited to settle in and get warm, only to find my heater was broken. I spent the night at a hotel last night, wanting to be warm. I refused to spend the night freezing. My insides were starting to hurt due to the cold, I was having trouble breathing. I needed a warm shower and a warm, comfortable sleep. I’d booked in an appointment for heating repairs.